Shipping Policy | Primevia Care

Shipping Policy

📦 Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays).
Once shipped, you'll receive a confirmation email with tracking information.


🚚 Estimated Delivery Time

Delivery times depend on your location:

  • United States: 5–10 business days

  • International: 7–15 business days

Please note that delivery times may vary slightly during holidays or high-demand periods.


💳 Shipping Fees

Shipping costs are calculated at checkout.
We occasionally offer free shipping promotions.


📍 Tracking Your Order

Once your order ships, you'll receive a tracking number via email so you can follow your package in real time.


📦 Delayed or Lost Packages

If your order hasn't arrived within the estimated timeframe, please contact us at:

📧 support@primeviacare.com

We'll investigate and resolve the issue as quickly as possible.


📝 Incorrect Address

Please ensure your shipping address is correct at checkout.
Primevia Care is not responsible for orders shipped to incorrectly entered addresses.

Shipping Policy